Wireless Business
- Monitored business service with automatic support ticket creation
- Escalation to advanced support team
- Local support through our dealer network
- Uncapped and unthrottled
- Low contention and latency
- Monitored business service with automatic support ticket creation
- Escalation to advanced support team
- Local support through our dealer network
- Uncapped and unthrottled
- Low contention and latency
Jenny Internet understands the importance of Internet connectivity for your business. We have developed a proactive link monitoring and auto downtime ticket creation system on all our Business Connection services. By using business-specific equipment, we can monitor your Internet connection and proactively start working on any downtime problems. This limits the frustration of having to log support tickets in case your Internet connection is down.
Jenny Internet understands the importance of Internet connectivity for your business. We have developed a proactive link monitoring and auto downtime ticket creation system on all our Business Connection services. By using business-specific equipment, we can monitor your Internet connection and proactively start working on any downtime problems. This limits the frustration of having to log support tickets in case your Internet connection is down.
Business Internet with proactive link monitoring
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Setup and Installation cost
In order for you to enjoy Jenny Internet, we require to install equipment needed to get up and running.
Extra Equipment or labour may be needed to complete your installation.
You will recieve a final quote based on your location.
Purchase Equipment
Standard CPE Installation
- Includes external antenna on the roof (CPE - client premises equipment).
- Internal WIFI access point.
- All labour, cabling and sundries.
- Cost: Approximately R4000.00 (Incl. VAT)
Rent Equipment
Standard CPE Installation
- Monthly Cost (Incl. VAT):
Medium Range: R339 per month
Long Range: Quoted individually.
- Equipment will be replaced as needed (due to weather damage, aging, etc.).
- Equipment remains the property of Jenny Internet.
- Subject to 2 year contract on associated wireless service
Setup Fee on Equipment Rental
FREE SETUP
Equipment Rental Pricelist
We have three levels of support: Support, Advanced Support, and Technical. What sets your business support apart, is that business support queries are escalated to our Advanced Support team if a solution is not found and callouts are prioritized by our local dealers.
Some ISPs sell consumer services to businesses without taking into consideration the costs of downtime or services not working optimally.
Some hidden costs and pain points can be:
- Staff not being able to work, which means hours of salary paid with no value-added.
- The frustration caused by trying to get business-level support out of a consumer-focused call centre.
- Business services have a lower overall cost to your company than consumer services.
Low Price Consumer Internet
VS
Low Overall Cost of Business Internet
Inconsistent Quality
Consistent Quality
Business downtime
High business uptime
Call to log a support ticket
Auto logs support tickets
Standard customer service
Unparalleled customer service
Consumer support centre
Business advanced support centre escalation
Jenny Internet is a business-focused ISP that also sells consumer services. We do however split the support according to the service. Our business support costs us substantially more. This enables us to provide you with the business service you need.
We have three levels of support: Support, Advanced Support, and Technical. What sets your business support apart, is that business support queries are escalated to our Advanced Support team if a solution is not found and callouts are prioritized by our local dealers.
Some ISPs sell consumer services to businesses without taking into consideration the costs of downtime or services not working optimally.
Some hidden costs and pain points can be:
- Staff not being able to work, which means hours of salary paid with no value-added.
- The frustration caused by trying to get business-level support out of a consumer-focused call centre.
- Business services have a lower overall cost to your company than consumer services.
Low Price Consumer Internet |
VS |
Low Overall Cost of Business Internet |
|---|---|---|
| Inconsistent Quality | Consistent Quality | |
| Business downtime | High business uptime | |
| Call to log a support ticket | Auto logs support tickets | |
| Standard customer service | Unparalleled customer service | |
| Consumer support centre | Business advanced support centre escalation |
Jenny Internet is a business-focused ISP that also sells consumer services. We do however split the support according to the service. Our business support costs us substantially more. This enables us to provide you with the business service you need.
Ready to get Wireless Business ?
We aim to satisfy...no matter where you are
FAQ
Here are the most frequently asked questions about Wireless Business.
If you have any additional questions don't hesitate to speak to us.
Installations typically take between 1 and 7 working days.
You can simply log any support problems directly on our website or phone our call-centre support agents 7 days a week, all of which are backed up by local technicians.
Yes, we can plug the CPE into your current network.
We have local dealers in each area who will install your CPE (client premises equipment). All installations are checked by our Quality Assurance department before final sign-off testing by you.
Yes, we provide static IP addresses. Please contact our sales team for current pricing.
We have a unique bandwidth monitoring system that you have access to.
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Watch our fair usage policy video for more information:
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You can request an upgrade or downgrade at any point.Â
If the service is upgraded mid-month, the upgrade can be done the same day.  You will be billed pro-rata for the extra value from the day the service was upgraded to month-end. You will receive the pro-rata bill with your next months' invoice.
All downgrades will only be processed at month-end so this will not affect your billing in any way.
